ADT® Authorized Dealer Serving Ithaca & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of providing a neighbor a key to your home. It removes the requirement for actual keys or access codes and lets you oversee who has access to your Ithaca home and for what duration. Find out more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to collect your mail, exercise your dog, or feed your plants when you leave town. Before, you would just supply them with a house key. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you no longer have to be concerned about missing keys or doors left unlocked. 

What you need is an ADT home security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that permits everything to function in unison. Here’s how to set it up: 

  1. You give access to a trusted individual, like a family member or neighbor, through the ADT+ app.
  2. Next, you configure permissions. You can assign neighbors timed access, letting them enter and exit during a designated timeframe, or event-based entry. For instance, if a box arrives, the system can unlock the door to allow your neighbor to take it inside once it validates them.
  3. Once you’ve configured access, your Google Nest Doorbell utilizes familiar face detection to validate your neighbor as they come near the door.
  4. Your ADT security system will deactivate the alarm and deactivate the lock when the approachee is verified as an authorized visitor.
  5. You are sent instant alerts as your family member, friend, or neighbor comes and goes. The app also supplies a complete log. 
  6. After the trusted neighbor exits, your smart door lock automatically secures to shield your home.

You may grant access for any person you wish, such as a maintenance worker, animal sitter, or a friend who comes over when you’re away. This feature is also helpful during urgent situations, particularly when you’re away. To illustrate, if a water sensor goes off, your system can provide event-driven access so a neighbor can turn off the water. Setting permissions is straightforward with the intuitive app. 

Boost Your Ithaca Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Ithaca home more versatile and secure. This service isn’t merely for neighbors and relatives, as you’ll benefit from the facial recognition and auto-unlock capability when you have your hands full of kids or groceries. Once you're inside, the door locks behind you automatically.

Request Your ADT Home Security System In Ithaca With The Latest Features

Enjoy features like ADT Trusted Neighbor and smart video cameras with a modern home security system in Ithaca from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to bring you the latest advancements from the leading name in home security. Call (607) 204-9053 today to get started. Our well-trained team can answer your questions about the ADT+ app, Google Nest cameras, and how to make things work together.