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Security Systems in Ithaca
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Ithaca?

An alarm system is designed to defend your property. But what actually transpires in the event your home security alarms go off in Ithaca? What should you do to be certain you and your loved ones are secure?

The first thing to do is not to panic. Know that your around-the-clock monitoring experts are there for you. Then proceed with the recommended actions to be fully equipped to handle any emergency.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is instantly notified when your Ithaca home security alarms go off. After a monitoring professional is alerted, they will call you as quickly as possible to determine what set off your home’s defense. Your alarm can activate due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Flooding

  • Accidentally setting off alarm

In circumstances when a device was accidentally triggered—like not remembering that your entry-point sensors are switched on when you unlock a door— an agent will contact you and ask if you need help. Provide your passcode, and they'll deactivate the alarm.

In the event there is a legitimate crisis, your representative will send out first responders, including police, fire, and EMS, to your home. They will even serve as a contact point in the event you aren't at home. Your monitoring team will even inform authorities which component was tripped, giving them a forewarning for what might be a life-threatening situation. The monitoring expert will remain on the phone with you to keep you in control and inform you what to do next.

Steps to Take if Your Alarm Goes Off In Ithaca

Waking up in the dead of night to a security warning blaring can be terrifying—even moreso if you aren’t clear as to why it’s happening. The most important thing to do is stay as calm as possible and take the following actions:

  • Before anything else, find a safe location. Round up all members of your family including pets as quickly as possible and proceed to a shielded space in the house or exit as quickly as possible. It's typical to have an urge to confront the emergency in your home, but this can be incredibly dangerous. Alternatively, concentrate on trying to keep you and your family members secure and letting the authorities handle the issue.

  • Secondly, use the mobile security application to keep in communication with your monitoring staff. They'll dispatch responders who will be in transit to your home in a flash.

  • Finally, keep in constant communication with your monitoring agent and first responders. You are able to be connected, so all parties are speaking on the same line. Or, if you’re not able to speak directly to emergency services, you can still receive notifications via text. Even in false alarm situations, it's a good idea to keep adequately communicating to all parties so you know what to do should a real emergency happen.

Be Prepared For All Security Risks in Ithaca with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With 24/7 monitoring, smart locks, and entry-point sensors, your property will remain the safe haven you’ve always wanted. Customize the perfect home security package by filling out the following form or call (607) 204-9053 to get started.